Dine & Define: Retail’s Data Goldmine


Join us for an evening of insight, debate, exceptional dining and breathtaking views.

Date

Wednesday 14 May 2025

Venue

Duck & Waffle, 110 Bishopsgate, London EC2N 4AY

Retail leaders: Are you harnessing your data to its full potential?


Retail is undergoing a seismic transformation. Data is no longer a byproduct; it is the currency of competitive advantage. The retailers who master AI, automation, and data monetisation will lead—those who don’t will be left behind.

Join us for an exclusive evening of insight, debate, and exceptional dining as we explore how leading retailers are unlocking new revenue streams through data-driven strategies, AI-powered automation, and seamless technology integration.




Why This Event is Unmissable

Retail’s Next Competitive Edge

Discover how industry pioneers are transforming first-party data into powerful revenue streams, navigating strategic and technological challenges to build high-performing retail media networks.

The Future of AI & Automation in Retail

Gain exclusive insights from top experts on leveraging AI-driven decision-making, predictive analytics, and automation to redefine the retail experience.

Automated Testing & Risk Mitigation

Every system update introduces risk. Learn why automated assurance is no longer optional and how it safeguards operational resilience and customer experience.

An Unparalleled Room of Decision-Makers

A carefully curated, high-profile gathering of senior retail and technology leaders. No sales pitches—just real, strategic conversations.

What’s on the Agenda?

How can we transform data into profit

How leading retailers are monetising customer and operational data to unlock sustainable revenue streams and build high-performing retail media networks.

AI, Automation & The Future of Retail

Insights from top analysts and consultants on how AI-powered automation, predictive analytics, and intelligent data strategies are reshaping the retail landscape.

Risk, Resilience & Retail’s Hidden Challenge

Why automated assurance must be embedded from the start, ensuring seamless technology integration, safeguarding customer experience, and mitigating operational risks.

Meet the Experts Leading the Conversation



Daniel Howard

Senior Analyst, Bloor Research
Speaker of the Evening
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Jordan McLean

IT & Retail Consultant
Event Facilitator
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Toby Marsden

AI & Automation Evangelist
Keysight Eggplant
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Donna Lamden

Head of Partnerships,
Bloor Research.
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About Bloor Research

Data is the backbone of every technology-driven business. But are you truly maximising its value? Bloor Research brings sharp, research-driven insights to challenge assumptions and uncover what really works. This event will cut through the noise, delivering straight-talking discussions and practical strategies to help you turn data into bona fide business impact.

Your Bloor contact host for the evening will be

Donna Lamden,
Head of Partnerships,
Bloor Research.

Keysight Eggplant

A leader in network testing, cybersecurity, and AI-driven analytics, Keysight ensures retailers can deliver seamless omnichannel experiences, secure payment systems, and optimise retail media networks. From real-time monitoring to AI-powered test automation, Keysight helps businesses stay ahead in an increasingly digital and data-driven retail landscape.

"Our customers benefit from an improved experience, while our colleagues, without technology frustrations, can focus on the customer. Eggplant is core to the capability, and we are excited by the use of AI within the product to optimise execution paths and hunt down defects." Mike Friedel Senior, director of retail customer solutions at Albertsons."

The Venue

Duck & Waffle, London

Perched on the 40th floor of the iconic Heron Tower, Duck & Waffle offers breathtaking panoramic views of London’s skyline. Known for its creative British-European cuisine, it is the perfect setting for an evening of high-impact networking, strategic insights, and inspired discussions. This is more than just a dinner. It is an opportunity to be part of a conversation that defines the next era of retail.